This Software Policy is formulated in accordance with Indian laws, including the Information Technology Act, 2000, and other applicable regulations. By using our software, you acknowledge and agree to the following terms:
1. Data Collection and Usage
Our software collects data for the purpose of enhancing user experience, improving software functionality, and training AI models. The data collected may include:
Personal information (e.g., name, email address) provided during registration or use.
System information such as device type, operating system, and IP address.
Behavioral data, including usage patterns, error logs, and preferences.
The data may be used for:
Improving features, performance, and personalization.
Identifying and resolving technical issues.
Developing and training AI algorithms for enhanced functionality.
Creating insights for research and analytics while ensuring user anonymity.
2. AI Training and Data Usage
Your data may be used to train and improve our AI systems. This process includes:
Utilizing anonymized or aggregated data for model training to enhance predictive accuracy and performance.
Adhering to strict security measures to ensure that personal information is not directly accessible or identifiable in AI training datasets.
Data used for AI training will comply with Indian laws and will not include sensitive personal data unless explicit consent is provided.
3. Consent and Authorization
By using our software, you consent to the collection, storage, processing, and sharing of your data as outlined in this policy. Your consent specifically includes:
Using anonymized data for analytics and AI training.
Sharing data with third-party vendors for operational purposes in compliance with applicable regulations.
4. Security and Compliance
We employ reasonable security practices as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Measures include:
Encrypting sensitive data to prevent unauthorized access.
Regularly auditing systems to ensure compliance with security standards.
Conducting risk assessments for third-party integrations.
5. User Rights
Users have the right to:
Access, update, or correct their personal information.
Withdraw consent for data usage, understanding that this may limit software functionality.
Request the deletion of personal data, subject to legal and operational requirements.
6. Limitation of Liability
We shall not be liable for:
Unauthorized access or misuse of data due to factors beyond our control.
Interruptions, errors, or bugs in the software.
Any misuse of data by third-party service providers beyond our contractual obligations.
By using the software, you waive the right to file claims related to these scenarios.
7. Data Retention and Disposal
Data will be retained for the duration necessary to fulfill its purpose or comply with legal obligations. Upon expiration of this period, data will be securely deleted or anonymized.
8. Grievance Redressal Mechanism
If you have any concerns regarding data usage, please contact our Grievance Officer:
Complaints will be acknowledged within 24 hours and resolved within 30 days.
9. Updates to the Policy
We reserve the right to update this policy in compliance with new regulations or operational requirements. Updates will be posted on this page.
10. Governing Law
This policy is governed by the laws of India. Disputes arising under this policy shall be subject to the jurisdiction of courts in [City, State].